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Servers – SBC Pub (Kalamazoo, MI)

Full and Part-time positions available

SBCK requires a high standard of friendly and knowledgeable waitstaff. Servers are responsible for creating an enjoyable experience for the customer from greeting, describing beers and menu items, holding conversations, and generating return guests. The candidate must be able to manage time wisely, handle customer complaints with knowledge and professionalism, maintain a positive attitude and handle high-volume customer demands. All servers must come to work prepared for their shift including proper appearance. Craft beer knowledge is a bonus, but we are willing to teach! Candidate must be 18 years of age or older to apply.

-- Opening and closing the pub (using checklists)
-- Learning and retaining knowledge of daily food and drink specials
-- Checking IDs for age approval
-- Knowing SBC beer and being able to accurately describe different beer styles to customers
-- Providing service to guests in their sections in a timely matter
-- Maintaining a positive attitude at all times
-- Accurately and efficiently entering food and beverages into the POS system
-- Pre-bussing tables and keeping all work areas clean and tidy.

-- $1.00 post-shift beers
-- Discounted to-go beer
-- Employee Appreciation days
-- Health, Vision & Dental Insurance & 401k to be discussed at interview
-- Additional holiday pay (after 6 months of employment)
-- Paid Time Off (after one year of employment)